Citibank Credit Card Complaint

Advertising and marketing

Citibank Credit card department,

Advertising and marketing Florida

The Citi AAdvantage Credit Card is deceptive in its aggressive marketing of - of the primary benefits of the card : First Baggage Checked Free & Group 1 Boarding when - - ticket is purchased using the -. The benefit is only available to the cardholder who 's - Number appears is attached to the account, regardless of how many cardholders are on the account. When I contacted the Citi AAdvantage Customer Service Line, the representative admitted that this is their # 1 complaint. They are forcing consumers to take on unnecessary debt ( get more than one card per household ) by limiting these benefits.

Citibank customer in Florida
Jun 25, 2016

* Source: CFPB Complaint Database

Citibank response to complaint:
Closed with explanation

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Contact Citibank

http://online.citibank.com/
800-870-1073
701 E 60th St N
Sioux Falls ND 57104
Citibank
Citibank

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