SunTrust Banks, Inc. Mortgage Complaint

SunTrust Banks, Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Maryland

Our mortgage loan with SunTrust was barely 2 months late when the bank representative did not respond to an email I sent with the funds at least 8 hours before the cutoff notice. I still have a record of that email and the communications I had with the SunTrust mortgage bank representative. The end result was that SunTrust then forced us to complete a modification with their own Wholly owned subsidiary - - - bank which forced us into more fees added to our mortgage outstanding loan and a longer time to process it. This scenario set the stage for at least - other modifications later that has now resulted in a house that is under water and a balance that is inaccurate. The original loan amount was $210000.00 in - and at that time we made a down payment of $13000.00 As of - we are told that the balance owed is still $210000.00