Synchrony Financial Debt Collection Complaint

Synchrony Financial Debt collection department,

Credit card Disclosure verification of debt Right to dispute notice not received Texas

I purchased furniture - -/-/2015 via Synchrony Bank 's 12 mos. no interest if paid in full in 12 month 's. I rec 'd a letter in the mail on -/-/2015 from Synchrony Bank stating that the acct. was charged off and sold -. Company as a collector. I never once rec 'd any bills, phone calls, emails from - or Synchrony Bank prior to account being sold. When I rec 'd the letter, I called - and Synchrony, neither were willing to help me. I had absolutely flawless credit until this. I had no intentions of not paying. I was not given the opportunity to pay. I am very upset after - years of excellent credit to have this happen. I would like to see this issue resolved Fairly without damage to my credit.