JPMorgan Chase & Co. Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

JPMorgan Chase & Co. Bank account or service department,

Other bank product/service Account opening, closing, or management California

I opened a Chase - checking account on - - of 2016. I wanted to use a coupon offer I received in the mail for $300.00, I provided the coupon when I opened the account. I have met all the requirements that were required to receive the $300.00 bonus, I have asked several times for them to honor the coupon and my requests have been ignored. It has been nearly 3 months and I have yet to receive the $300.00 bonus that Chase has promised me. I have no choice but to file a complaint with the CFPB.

JPMorgan Chase & Co. customer in California
Jun 22, 2016

* Source: CFPB Complaint Database

JPMorgan Chase & Co. response to complaint:
Closed with explanation

Consumer disputes how JPMorgan Chase & Co. handled their complaint

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