Freedom Mortgage Mortgage Complaint

VA mortgage Settlement process and costs

Freedom Mortgage Mortgage department,

VA mortgage Settlement process and costs North Carolina

Freedom Mortgage has been jerking us around for almost a year. They claim to have not recieved paperwork 4,5 and 6 times over, then they claim paperwork is outdated and needs to be resubmitted. The only reason any paperwork has ever been outdate is because freedom has waited around for it to expire so they have another excuse not to stall our short sale request. Its pretty clear at this point that they just dont want to let us continue with the sale of our home. We have submitted every single paper requested over and over again and its never enough.

Freedom Mortgage customer in North Carolina
Jun 18, 2016

* Source: CFPB Complaint Database

Freedom Mortgage response to complaint:
Closed with explanation

Consumer disputes how Freedom Mortgage handled their complaint

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