Bank of America Credit card department,
Unsolicited issuance of credit card California
two weeks ago, I applied for an - card -which comes with several perks I 'm interested in- while I was making a purchase of a flight using - website - I filled out the application and in a few minutes I got the positive response saying I would get their card, but when I received the card a few days later, it was n't their Visa Signature, but a Platinum Plus card which does n't carry the perks I wanted. - cards have an annual fee - - - is $75.00 and the Platinum Plus $50.00. I did n't mind paying the $75.00 for the card I wanted. There is not a single sign during the application warning us, the applicants, that if we did n't qualify for the - would be issued. These are the - lines on the bottom part of the first screen of the invitation which are not a warning : The benefits above apply to - - accounts only and different benefits apply to - accounts. Card type is determined by creditworthiness. So, I immediately called Bank of America which is the credit card issuing bank. I told them, I applied for the -
they get the - - in the second try. So, while I was on the phone I applied again and my application was declined. I told the representative the results and I also told her I wanted to close the - card. I also told her they had to cancel the - fee they already had charged to that card. I asked her how all this situation would affect my credit record and she said that it would n't for they will report how things happened. She said it would n't hut for me to write to you here to let you know of the situation to leave a record of it.
Bank of America customer in California
Jun 16, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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