Bank of America Credit card department,
I originally had a credit card with them and paying around $230.00 a month. I had sent - check -/-/2012 and was told that neither were received. When checking my bank statement to verify if that were the case I noticed they were deducting $650.00 a month for a life insurance policy. I never agreed to nor signed any type of documents for a policy or authorizing $650.00 to be drafted from my account. I requested proof of the authorization or even a signed document for this policy and they indicated they did not have to provide because there were Bank of America. I then obtained an attorney to get this resolved. I refused to pay anything else to Bank of America until they provided me evidence of the life insurance policy and authorizing payments to be drafted from my account. The total amount they drafted for that bogus policy was $6500.00 however, I agreed to not sue for the balance if they would settled the credit card for $1200.00 and release any and all claims or is successors against me. My attorney has been trying to get them to respond and to date they still have not.
Bank of America customer in Florida
Jun 14, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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