Barclays PLC Credit Card Complaint

Rewards

Barclays PLC Credit card department,

Rewards Florida

My - - credit card with Barclay was closed by bank on -/-/16 without any explanation. However I had - reward points accumulated from my previous purchases. I contacted Barclay to redeem my points, but they refused stating that my account was closed and I ca n't redeem any points. I have not violated any rules and I have earned my points according to all terms and conditions. It looks like bank is using these practice to annul points that customers earned.

Barclays PLC customer in Florida
Jun 09, 2016

* Source: CFPB Complaint Database

Barclays PLC response to complaint:
Closed with monetary relief

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