Nelnet Student Loan Complaint

Nelnet Student loan department,

Non-federal student loan Can't repay my loan Can't decrease my monthly payments California

We 've had this loan for a while now and in it 's simplest terms the amount applied to the principal versus the amount to interest is silly. Out of - applied in may 2016 applied to interest is - and - applied to principal and it 's been this way for the entire loan process and we are having a difficult time repaying the loan back at that mthly amount. We tried to get it lowered they say we make too much money which is a silly comment at best. This whole loan with Nelnet seems like it should be illegal.