Bank of America Credit Card Complaint

Bank of America Credit card department,

Other fee Arizona

On Posting Date, - -, -, $.00 was removed from my account as a Bal/Adj/Small Balance Adj. - Transaction Date : - - Card Type : - - Transaction Type : Fee - Reference number -. On Posting Date - -, -, $.00 was added to my account as a ATM Cash Advance Or Bank Transaction. Transaction Date : - - Card Type : - - Transaction Type : ATM Cash Advance or Bank Transaction - Offer ID : - - Reference Number -. On - -, - @ - I contacted - in SC @ - in regards to the $.00 ATM Cash Advance transaction on -. She informed me it was done in the dispute department and I was disconnected from the call. Then called - and talked to - in Tennessee. He informed me the $.00 ATM Cash Advance Transaction was a general ledger adjustment for a fee adjustment rebill. He was not sure what the general ledger adjustment was for or why it appeared on my account. He checked with his supervisor and he was informed to transfer me to


able to give me an explanation. On - -, - at - I contacted - in Tennessee @ -. Questioned him about the Small Balance Adjustment of $.00 that was removed from my account on - -, -. He could not tell me why the adjustment was removed but informed me he would issue me a $.00 adjustment and the $.00 would be returned to my account within 24 hours. As of today, - -, - this $.00 adjustment has not been returned to my account. Please give me an explanation as to why the $.00 was removed from my account as a Bal/Adj/Small Balance Adj on -, why the $.00 was added to my account as a ATM Cash Advance Or Bank Transaction and why the $.00 adjustment was not added to my account by -/-/- by -.as I was informed by - in Tennessee.