Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Rewards Texas

My credit card account was closed abruptly and I called the bank but they did not have any information to provide other than saying a letter has been sent on - - but that does not help me. For this card I pay an annual fee and I have lots of rewards associated with this credit card account. I have always paid on time actually paid mostly ahead of time and If Barclay wanted to end relationship they should have informed me ahead of time so I would have moved to another company. I have followed every policy and Barclay by ending abruptly is gaining more than - $ in rewards which they have refused to give me back as they claim that can be redeemed only when account is open, but the account was closed by Barclay not me so they taking my rewards is not a fair for me. I choose to use Barclay for my purchases only for the rewards otherwise I would have moved to - - or - etc.


back in term of rewards for my purchases which help offset my cost. I have more than $3000.00 spent on travel and could have easily redeemed the $600.00 rewards had they provided me a notice for their intent to break the relationship. I spoke to a supervisor - from Barclays and she mentioned that they are unable to help as account is closed and there is no much she could do. Barclay did not attempt to call me or even inform me of this, I happened to know that my account was closed when I had logged in to their website. I also want to clearly state my account does not have any disputes charges every purchased are verified purchase and authorized purchases. With Barclay holding my rewards it puts me at a tough spot as I am not willing to sacrifice my rewards for a scam bank like Barclay. I am reaching out to seek your help me get back my rewards and annual fee of $89.00 back for the mistake done by Barclays and also put an advisory to consumers on how these companies are scamming individuals. The total miles that barclay did not credit me was close to - miles including the 10 % which I would have got back for redeeming towards my travel purchases. i would like to see $680.00 posted as credit to my account.