Incomm Holdings, Inc. Prepaid Card Complaint

Incomm Holdings, Inc. Prepaid card department,

Gift or merchant card Unauthorized transactions/trans. issues Massachusetts

$45.00 of my $50.00, - Gift Card, was stolen from my gift card. I activated the gift card on or about -/-/2016, and on - 2016, I went to - supermarket, when I got to checkout it was only $5.00 left on the gift card. I reported that to - Gift Card Co. They said that they would investigate it they reported to me that the money went to -. And it would take 45 day to resolve this, and at the end of - or beginning of -, I called them they said that I needed to wait until the -. Of - for them to finish their investigation. On - -. 2016, I called again, and I was told that it takes 60 days to investigate so I was two days to early and to call back on the - -. On - -. I call back and was hung up on twice, on the 3rd. call I needed to give them more time. The on Monday I called The Massachusetts - who put me in touch with your organization.