Ocwen Mortgage department,
Other mortgage Loan modification,collection,foreclosure California
-/-/-, I began to have problems paying my mortgages. I own rental properties and many of them had loans where the payment was doubling. Additionally, a number of my tenants were having trouble paying their rent due to job issues. My rental property was my only income and I began to have serious financial issues. Consequently, -/-/-, I filed Chapter -. My reorganization plan was confirmed -/-/- and my Chapter - was closed -/-/-. As part of the Ch -, I gave back one of my properties to the bank. At the time my lender was - -. Then, - - sold my loan to Ocwen. When Ocwen contacted me about the loan, I presented them with my court documents showing I gave the property back to the bank. It took over a year and countless phone calls and letters for Ocwen to finally acknowledge I gave the property back to the bank. But finally - ID # -, who is one of their BK specialist, finally did acknowledge I gave the property back to the bank in my Chapter -, and we began the DIL process. When we were almost done with the DIL process, Ocwen stopped the process. They changed their minds and refused to acknowledge my court documents. They said I was still responsible for the loan and I had outstanding payments of about $50000.00. This makes no sense. My court document - Memorandum of Points and Authorities in Support of Confirmation of - Modified Chapter - Plan of Reorganization, page # - - clearly states I gave the property back to the bank. Furthermore, on -/-/-, I received a letter from Ocwen acknowledging I surrendered the property in my Chapter -. I escalated this matter to - -, Ocwen ombudsman. She was no help. She just kept saying I did n't give the property back to the bank. I need help making Ocwen honor my Chapter - reorganization plan which was clearly confirmed by the BK court.
Ocwen customer in California
May 27, 2016
* Source: CFPB Complaint Database
Ocwen response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.ocwen.com/ |
Phone | (561) 682-8000 |
http://www.ocwen.com/contact-us-business-developme | |
Address | 1661 Worthington Rd Ste 100 West Palm Beach FL 33409 |
Ocwen | |
Ocwen |
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