Guaranteed Rate Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

Guaranteed Rate Mortgage department,

FHA mortgage Application, originator, mortgage broker Indiana

Please investigate mortgage loan application # - with Guaranteed Rate. The loan officer, - - and his boss, - - have refused to following federal/state guidelines concerning employment and grant assistance. Specifically, - and - - -, 2016 responses regarding - full time employment requirement are inconsistent with the - income regulations. Guaranteed Rate has misled me ( and Seller ) with pre-approval process. The company has discriminated against me by refusing to honor Indiana 's - - - assistance program. In reliance of Guaranteed Rate 's misleading statements and invalid pre-approval documents, I spent $450.00 on appraisal fees, and $3000.00 in down payment expenses.

Guaranteed Rate customer in Indiana
May 26, 2016

* Source: CFPB Complaint Database

Guaranteed Rate response to complaint:
Closed with explanation

Consumer disputes how Guaranteed Rate handled their complaint

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