Wells Fargo & Company Mortgage department,
Other mortgage Loan modification,collection,foreclosure Massachusetts
Update : Case No. - A letter I overlooked. On - -, -, I received a letter from Senior Vice President - - - of America 's Servicing Company. Enclosed was a - page document at the very end of about - pages. It is called Net Present Value ( NPV ) input Data Values. When you look at lines - to line -, - - does not even acknowledge that I had a HAMP Modification. Of course we all know that 's not true. In a communication from - - dated - -, -, she and Attorney - -, plotted a scam to relieve me of my incentives. I was accused of missing three ( 3 ) payments. And sick and medicated as I was, I believed it. And of course the attorney watching my back would never lie and/ or cut my throat. - - did the closing on my house. The Deed to my house is missing. On line -, Capitalized UPB Amount. That is the exact Principal Balance around - -. It is the exact time that my - - Mortgage payment was mysteriously cancelled from my personal checking account at - -. On my - -, - ASC Mortgage it was the exact time that a negative $ - disappeared, never to be seen again. On my ASC Mortgage Statements from -/-/--/-/- npayments reversal and unapplied mortgage payments are the norm. I have never missed payments on my mortgage until now, and that 's because I do n't even know where I stand as far as this house is concerned. America 's Servicing destroyed my credit. Took the laughter out of my life. Forced me to isolate myself from shame. I was bullied and harassed by the entire ASC Mortgage Preservation team for over 3 years. Maybe it can stop now. I have more to tell. I need sleep right now.
Wells Fargo & Company customer in Massachusetts
May 26, 2016
* Source: CFPB Complaint Database
Wells Fargo & Company response to complaint:
Closed with explanation
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