Bank of America Credit Card Complaint

Credit line increase/decrease

Bank of America Credit card department,

Credit line increase/decrease Washington

I deposited - into a college fund for my son. The college fund comes with a credit card The card was a " - - '' - College Rewards - American Express. With - or 2 % cash back deposit into the - plan. The card was tied to - - - which can be accessed via - The service was horrible. There was no bills, there was no way to pay the bill except by mailing a check to a very hard to find address. Lately the card management passed to -. After this, they started charging extra fees, and reporting me for missed payments with out notifying me that their policy regarding missed payments changed. Prior to this I would make payments at my leisure every - to two months. Lately they demoted my credit from - to -. I am pretty sure that they dropped my credit score by at least - points. Never get - -.

Bank of America customer in Washington
May 26, 2016

* Source: CFPB Complaint Database

Bank of America response to complaint:
Closed with explanation

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Contact Bank of America

https://www.bankofamerica.com/
(704) 386-5681
100 N Tryon St Ste 220
Charlotte NC 28202
Bank of America
Bank of America

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