Bank of America Credit card department,
Credit line increase/decrease Washington
I deposited - into a college fund for my son. The college fund comes with a credit card The card was a " - - '' - College Rewards - American Express. With - or 2 % cash back deposit into the - plan. The card was tied to - - - which can be accessed via - The service was horrible. There was no bills, there was no way to pay the bill except by mailing a check to a very hard to find address. Lately the card management passed to -. After this, they started charging extra fees, and reporting me for missed payments with out notifying me that their policy regarding missed payments changed. Prior to this I would make payments at my leisure every - to two months. Lately they demoted my credit from - to -. I am pretty sure that they dropped my credit score by at least - points. Never get - -.
Bank of America customer in Washington
May 26, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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