Conventional fixed mortgage Loan servicing, payments, escrow account
Nationstar Mortgage Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Oregon
In - -, Nationstar Mortgage bought my home loan from - - -. Somehow during the transaction, a paperwork issue occurred between the banks. Nationstar added a " late fee '' to my loan account, even though I had nothing to do with the transaction. Nationstar has acknowledged to me that the fee was erroneous since - -, and yet they have never removed the late charge from my account. My account is in good standing as I have never been late with a payment on the account. Nationstar has not removed the erroneous late fee and it is now - -, so it is now 4 years later and the " late fee '' still appears on the account.
Nationstar Mortgage customer in Oregon
May 25, 2016
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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