Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Checking account Making/receiving payments, sending money Maryland

Citibank continues to lie and stall about my closed account. They cashed - checks and told me they never received them, even accused me of lying. The checks were sent to their - department. I have the banking statements. My Congressmen - - 's office has been assisting in this matter. Since their intervention in - Citi apologized but soon after reneged. Now Citi has gotten very retaliatory. Not only have they reneged on their agreement to settle for a lower amount they now increased it. They are crooks and the world knows it!