California Business Bureau, Inc. Debt Collection Complaint

California Business Bureau, Inc. Debt collection department,

Medical Disclosure verification of debt Right to dispute notice not received California

I am filing a complaint against California Business Bureau, - - - -. -, CA -, phone : -. After I have paid my balance with this agency back in 2014, I was promised verbally over the phone that they will remove the report on the - major credit bureaus and that they will send me a deletion letter so I could follow up myself through. Up to this date, they have not mailed me the letter and they have refused to removed the record on my credit report.