Amex Credit card department,
Closing/Cancelling account New Hampshire
To induce providing my physical address, AME- suspended my unsecured credit card account to " comply with new government guidelines ''. AME- promised on taped calls that my physical address would go nowhere, and my mailing address would not change. After an Order of Protection on my ex-husband, and a career reducing hacker crime on financial systems - not publishing my physical location for database auto-replication is basic self-protection. - USPS forwarding protection breaches required multiple moves, as my physical address would " magically '' get updated across multiple non-USPS databases. I was thankful to find my rights to not register my physical address with the USPS. Now, 1 week after yielding my physical address to AME-, I 'm getting snail mail from the - - - ( to whom I 've never given my physical address ), and - - - - ads with invalid callback phone numbers for someone who has never lived at my
I appreciate AME- will say that AME- " had to have it, because the government made them '' - and that I can not really prove they were the source of the breached data. - and - - - will say my address was certainly obtained through some legal means from some 3rd Party they can not find/reveal. But, I am recording my concern with the CFPB to understand the tightly-wound ( and hopefully unintentioned ) results of empowering credit card companies to do things like suspend credit access to force location information into government financial programs via data-sharing. No one is going to be left to protect others digitally, if it is made so easy to allow hackers and other self-interested commercial parties to harm us and others in accountability verification roles.
Amex customer in New Hampshire
May 23, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with non-monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
Loading similar complaints
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |