Flagstar Bank Bank Account Or Service Complaint

Other bank product/service Account opening, closing, or management

Flagstar Bank Bank account or service department,

Other bank product/service Account opening, closing, or management Michigan

I purchased variable annuity from a agent from Flagstar Bank. This agent left for some reason or other and he was told not to contact any of is clients. Flagstar also did not contact me. It was not until i called Flagstar and than they assigned agent. During this period of time I loss money because no agent was watching my annuity. The name of the Agent still appear on the Quarterly statements even after he left.

Flagstar Bank customer in Michigan
May 23, 2016

* Source: CFPB Complaint Database

Flagstar Bank response to complaint:
Closed with explanation

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