Amex Bank Account Or Service Complaint

Amex Bank account or service department,

Other bank product/service Deposits and withdrawals Pennsylvania

I sent my - check in to my Bluebird account. They have guidelines on how I can deposit which are : How do I add Checks by Mail? You can add funds to your Bluebird Account by sending a check in the mail to American Express ( " Check by Mail '' ). This is an easy way to add funds if you do n't have access to the Bluebird Mobile App or want to add a check greater than $2000.00. We accept checks of any amount in the mail as long as they meet eligibility requirements and you stay within your total annual account load and balance limit of $100000.00. * How do I add funds from a check to my Bluebird Account by mail? Make sure the check is payable to the name of the Bluebird Member as it appears on the Bluebird Card.


Write your --digit Card number on the back of the check below your signature. Mail the check to : American Express, Bluebird - - - - - -, UT - I sent this check from the federal government into them via mail to the address listed which is - - - Utah address. This was under the - dollar annual limit and was a federal check so it meets all their guidelines. I got notice today that they have suspicious activity on my account. I called them up and talked to -, she said that I ca n't deposit an amount that large by mobile deposit, I told her I know and thats why I sent the original federal check to their - utah address. She said bluebird ca n't accept the check for that amount, last month they froze my account from my social security funds now they freeze my account for depositing a va check for backpay for 5 years, the amount of this check was $72000.00, I am - and it is difficult for me to always get out, this bluebird account allows me to make deposits into my account easily but then they freeze my account every month while they verify everything.