Nationstar Mortgage Mortgage Complaint

Nationstar Mortgage Mortgage department,

Other mortgage Loan servicing, payments, escrow account Florida

My husband died and I payed the principal of the mortgage off in - to NationStarBank. In - I received a call -NationsStar Mortgage company stating I owed a payment and that the amount of $710.00 plus a payment was past due for -. I went on line and paid off the $710.00 and made the payment of - also. I then got a call the next day that there was a past due balance of $45.00 - that I did n't pay. I never missed a payment on my loan and I was told that it was an amount paid for my husband and my bankruptcy. The court claims no monies other than what we paid were made and the bankruptcy was dismissed before this loan modification. I called back the mortgage company and was told that it was paid to the attorney. The attorney said it was not and the Trustee also did n't receive the money. I contacted the mortgage company again and was told that the last payment was in -. I gave them the receipt of the - - payment and was told that it was applied but I still owe them - - dollars.


''. The pay off showed a balance of $160.00 principal plus the - -. I contacted Nations Star Bank the mortgage company as to where did the $160.00 come from if I paid off the $710.00 total principal. They did n't show that payment in -. A manager said it was put into miscalanious funds and not applied to my account. I asked for them to show me where the $45000.00 was paid to us or our creditors. They said it was a past due balance on our mortgage. I know this is not true because my husbands - - retirement benefits paid the mortgage every month before the bankruptcy and the trustee did n't miss any payments nor did I since it had been refinanced. They could not show me or tell me who received the money. Today I received another letter from the mortgage company which said you are past due on your payment. I am so frustrated. I have already paid for an apraisal on my house to receive a new mortgage to pay this off. I do n't believe I owe this money and think Nation Star bank has added someone elses loan to mine. I am a widow and I do not make enough money to pay NationStars high payment. That is why I am trying to get a loan. Nation Star keeps changing the payoff amounts. I do n't know what else to do.