M&T Bank Corporation Bank Account Or Service Complaint

Checking account Problems caused by my funds being low

M&T Bank Corporation Bank account or service department,

Checking account Problems caused by my funds being low Maryland

I ' am have a problem with M & T Bank, now my husband and I do not have that much money to speak of but for some reason M & T is charging us over draft us overdraft fees of $38.00 for transactions that should come out when you make that transaction and when I check it on line it is pending, but the next time I check which sometimes is the next day or few days after we are charged these fees for overdrafts. I do my banking online and sometimes I get message stating that the on line banking will be down because of updates and every time this also happens I get every more overdrafts, we also get overdrafts on the same day that my husbands direct deposit goes in even if it is with in mins of the transaction happening. So last week -/-/2016 I got my - check there was two hundred and some $ of overdraft fees which crossed as my check was being deposited. It seems to me it is every time we have a direct deposit or they do an update it costs us so much money and I thing this should be checked out, I did call their service department and asked them why this was happening and she said " I do n't know what you want me too do you need go in and talk to someone at your bank " will why are they called the Customer Service Department? Like I said in the beginning we do not have that much money and we come really close in my banking but it is coming to much of a pattern and I think this should be looked into.

M&T Bank Corporation customer in Maryland
May 20, 2016

* Source: CFPB Complaint Database

M&T Bank Corporation response to complaint:
Closed with monetary relief

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