Freedom Mortgage Mortgage Complaint

Freedom Mortgage Mortgage department,

Conventional fixed mortgage Application, originator, mortgage broker Washington

My mortgage is currently held by Freedom Mortgage. My wife and I are refinancing our home with - - - - ( - ). Included in the payoff statement from - Mortgage is an 'Accrued Interest ' of $1100.00, a 'Bill Fee ' of $30.00, and a 'Recording Fee ' of $86.00. I asked - why these fees are on my payoff statement as I believe I should only have to pay off the principal of my loan. - is already charging me a $93.00 Recording Fee. My mortgage was originally financed my Directors Mortgage and my mortgage includes a statement I will pay no repayment fees for paying off the mortgage early. - told me I would have to contact Freedom Mortgage myself for an explanation. I was able to deduce the 'Accrued Interest ' is the interest Freedom Mortgage is due up until my refinancing with - takes effect. But I contacted Freedom Mortgage to explain the 'Bill Fee ' and 'Recording Fee '. I spoke with a woman named -, employee number -. It


to answer. I told her if there is no way to pay off the loan without paying these fees then they are pay off fees and thus not allowed. She refused to agree. I asked her what government agency I could file a complaint with. - told me I could file a complaint with the -. When I pointed out the - is a private organization she said she did n't have to tell me what government agency I could file a complaint with. I believe Freedom Mortgage is charging me a payoff penalty and trying to mask it by calling it a 'Bill Fee ' and 'Recording Fee '.