Monterey Financial Services, Inc. Debt Collection Complaint

Medical Cont'd attempts collect debt not owed debt is not mine

Monterey Financial Services, Inc. Debt collection department,

Medical Cont'd attempts collect debt not owed Debt is not mine California

Over 2 years ago my wife had lab work completed in California and sent off to - - - - in - -. The doctor said that if the insurance company does not cover the fees the company ( - - ) would ( we now possess a copy of written documentation of this policy ). 2 years later ( now ) after not hearing from any issues on our insurance or the doctors office the company is bankrupt and a collection agency is trying to collect $3000.00 from us for - completed for the bankrupt company 's trustees. We sent them the written documentation agreement between the doctor, insurance company, etc, that explicitly states, " If it turns out your insurance company does not cover a specific test, - - assumes all the risk. '' We have sent the documentation to the collection agency ( Monterey Financial of - - ), yet they are continuing to try and collect the debt from us and many others even though they possess the documentation clearing everyone of all expenses associated with the -. To do this is unethical, a scam and fraudulent business practices by Monterey financial. They are using scare tactics and threats to peoples credit to try and collect despite the documentation clearing the patients of any type of financial responsibility and preying on others who may not have the knowledge or possess the burden of proof we have received from our doctor who used - - - -.

Monterey Financial Services, Inc. customer in California
May 18, 2016

* Source: CFPB Complaint Database

Monterey Financial Services, Inc. response to complaint:
Closed with explanation

Get Help

Get personal financial help today. Free tools, resources, and support you need.

Help Me

File a complaint

Submit a complaint with the Consumer Financial Protection Bureau today

File Complaint

Stop Phone Calls

Stop the phone calls, learn how to stop harassing phone calls

Stop Calls

Loading similar complaints

{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}}

{{x.COMPLAINT_WHAT_HAPPENED | preview}}...

Read more