JH Portfolio Debt Equities, LLC Debt Collection Complaint

JH Portfolio Debt Equities, LLC Debt collection department,

Credit card Cont'd attempts collect debt not owed Debt is not mine New York

I have been in contact with company for over a year now regarding the debt they are trying to collect. I did not make the purchase they are stating I made so I am asking for some sort of itemized bill in which they have not given me. I have been asking every month when they send the collection notice and we are going in circles. I have received the exact same statement showing a balance. This issue is negatively impacting my credit and as you can see I have never paid a single bill late and this is reflecting poorly on me. Every time I speak to someone they are dismissive and just yes me and nothing gets done about my issue. As well the debt was first being collected by - Bank then was transferred to JH Portfolio Debt Equities.