Conventional fixed mortgage Loan servicing, payments, escrow account
Nationstar Mortgage Mortgage department,
Conventional fixed mortgage Loan servicing, payments, escrow account Indiana
My mortgage was sold to Nationstar Mortgage by -. I received notice from - concerning the sale, but never received the information about my loan from Nationstar. After many phone calls, this was straightened out, however Nationstar is not honoring the repayment terms according to my original loan. I have electronic payments automatically sent twice a month with a total that exceeds my payment. Nationstar consistently holds the funds without applying them to my account. They then repeatedly contact me falsely claiming that they have not received any payments.
Nationstar Mortgage customer in Indiana
May 16, 2016
* Source: CFPB Complaint Database
Nationstar Mortgage response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.nationstarmtg.com/ |
Phone | 888-480-2432 |
[email protected] | |
Address | PO Box 619098 Dallas TX 75261 |
Nationstar Mortgage | |
Nationstar Mortgage |
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