Citibank Bank Account Or Service Complaint

Citibank Bank account or service department,

Checking account Making/receiving payments, sending money Maryland

Dear Madame/Sir, Today I received a reply re : my case - against Citibank. The reply was " working on my issue '' and " I should hear from them in 60 days ''. Are you kidding! Citibank received my payments in a timely manner and cashed the checks, sent them to my credit card account that they ACH the - of each month, accused me of lying the payments were never sent, and after involving my Congressman reneged on the -/-/- response and sent my account to - collection agencies. Why 60 days? Ha, ha, just another stall tactic. A settlement agreement was made in - - re : the account. Sixty days will be almost be a year when the settlemet agreement was made with me. The account was suppose to be satisfied in - -. The account should be closed not " settle '' for illegal practices by Citibank. I would like for this charade to be over, Now!