Synchrony Financial Debt Collection Complaint

Credit card Disclosure verification of debt not given enough info to verify debt

Synchrony Financial Debt collection department,

Credit card Disclosure verification of debt Not given enough info to verify debt Oklahoma

I filed a dispute requesting verification of a debt that is being reported by - - - ( - ) for account - -. Since I never received notice of my right to dispute this collection I did n't find out about the collection until I was denied credit. I then immediately made a request for debt validation from - which was summarily ignored. 45 days after my initial request I, again, requested debt validation from -. And just as before, my request went unanswered. Soon thereafter, I began being indundated with calls from them all day, every day. So, although they could n't find the time to reply to my numerous requests they found the time to begin harassing me. In an attempt to mitigate any further harassment, and hopefully get them ( - - to validate the debt they are reporting to the CRA 's as required by law, I filed a dispute with - on -/-/2015 requesting validation of the debt as well as verification/validation of dates reported and amounts owed. I also took care to note - 's failure to provide any proof that the debt is valid and being reported correctly. On -/-/2015 I received the results of the " investigation '' performed by - with a determination that they were able to verify the debt. Under FCRA sec 623., I am requesting disclosure of the " original creditors documentation '', on file, that they must maintain to to validate all data being reported be made to me - 30 days after receipt of this notice. If they are unable/refuse to provide documentation I am requesting that the the reported data be removed from all credit reports.

Synchrony Financial customer in Oklahoma
May 12, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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