Nelnet Student Loan Complaint

Non-federal student loan Dealing with my lender or servicer don't agree with fees charged

Nelnet Student loan department,

Non-federal student loan Dealing with my lender or servicer Don't agree with fees charged Illinois

Charged by - for - semester ( - 2004 ). I was n't allowed to attend that semester by the - at the time due to lack of finances on their record. Or at least, that what I was informed. I did not attend classes because teachers also did not have me n their rosters. When I attempted to attend classes when the semester began, I was directed to financial aid where I was then told I did not have the finances. Only to be charged in later years for the loan for that semester when I was no longer attending school. I have accumulated delinquencies & am now paying debt on a loan I never received.

Nelnet customer in Illinois
May 12, 2016

* Source: CFPB Complaint Database

Nelnet response to complaint:
Closed with explanation

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