M&T Bank Corporation Mortgage Complaint

FHA mortgage Application, originator, mortgage broker

M&T Bank Corporation Mortgage department,

FHA mortgage Application, originator, mortgage broker California

I applied for a refinance through M & T Bank. Everything went well till they stopped complete communication with me. The last email i received was one stating that everything was good and that we should be closing within 24 days approximately. As of today, I have not been provided with anything in writing, other than emails as to why they are denying my refinance. According to emails, they claim that the value of my home is too low, but i would think they would have known this since the very beginning. They charged me $780.00. I feel that i was mislead since they were the ones that insisted for me to refinance. They are my current mortgage lender, so I think them being in this business would have known that my home would not qualify. I currently owe about $190000.00 and value came in at $290000.00 which i also questioned since most homes in my area are currently for sale at $350000.00 prox. I sent our original loan officer 4 emails asking for status and never received a response from him. I had to request management who finally reached out to me, but never received any assistance and just proceeded with denying my application. Not sure if i have a case or not. But, after researching them online it appears that they have been sued in the past due to overcharging customers. they also have very negative reviews.

M&T Bank Corporation customer in California
May 12, 2016

* Source: CFPB Complaint Database

M&T Bank Corporation response to complaint:
Closed with explanation

Consumer disputes how M&T Bank Corporation handled their complaint

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