USAA Savings Credit card department,
Fraudulent use of credit card. Charges to my card from -. I called and brought the fraudulent charges to the attention of my bank. They credited me with - of the - charges. When I called to correct the situation and get questions answered, the supervisor refused to speak with me. My checking account was debited for more than $3000.00 in fraudulent charges after I was assured that the charges would be removed. The bank is USAA, credit card is Master Card.
USAA Savings customer in Wisconsin
May 11, 2016
* Source: CFPB Complaint Database
USAA Savings response to complaint:
Closed with explanation
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