Bank of America Mortgage department,
Conventional fixed mortgage Settlement process and costs California
My husband and I applied for a loan through Bank of America on - 2014. Prior to that we got a pre-qualification letter signed. They denied the loan after an extension was made after a signed 30 day escrow due to a Fidelity Bond issue. They collected upfront a $470.00 appraisal fee, $75.00 Bank of America 's own Homeowner 's Association Certificate, $50.00 - - - doc 's. The condo appraised for more than the asking price, our debt to income ratio was good, we had an excellent FICO Score of - - 20 % - 25 % down. We signed a - escrow with the buyer, which the owner extended for Bank of America due THEIR to the Fidelity Bond issue. Bank of America wanted the owner 's ( - owner 's in total ) of the condo to have a Fidelity Bond ( NOTE : NO OWNER handles the money, it is done by a professional company, The - - ). The - - handles repairs, maintenance, collecting HOA dues, etc. Bank of America decline this loan for the sole reason of this Fidelity Bond issue. This left us all hanging including the owner and realtor for an extended time - -, 2014. Bank of America would not refund $600.00 total from all the fees we paid upfront even when this was solely their call and not within the - Guidelines.
Bank of America customer in California
May 11, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.bankofamerica.com/ |
Phone | (704) 386-5681 |
Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
Bank of America | |
Bank of America |
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