Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Advertising and marketing Nevada

My husband and I have - - Business MasterCard accounts. This card replaced our frequent flyer - - Visa Business Card which we were very happy with for over 20 years. Upon activation of our - - Business MasterCard we were ensured that we would earn an annual companion certificate good for - guest to travel on an - - operated flight for $99.00, plus taxes and fees, after we spent $30000.00 or more in purchases since our last account anniversary and maintained our card membership, which we have. We used to receive - - - companion certificates without any difficulty. We have yet to receive the - companion certificate that we are entitled to. We have made countless attempts over the past 4 months to obtain the companion certificate from the credit card issuer, Barclays Bank. To say that we have been treated very rudely by their customer service representatives and supervisors, is an understatement. I have been informed by - - representatives that they have received numerous complaints from - - Business MasterCard cardholders regarding the same issue.