Amex Prepaid Card Complaint

Amex Prepaid card department,

General purpose card Unauthorized transactions/trans. issues Maryland

On or about - -, - - - wireless merged my cell phone account, acct # -, was merged to account # -, without authorization. The " unified account '', was merged with a " ghost '' or " non existent '' Account. This unauthorized " unification '' caused numerous and ongoing billing issues. These billing issues resulted in - - - being unjustly enriched. Additionally, the change in denied me of services for which - - - billed. Upon realization, I contacted - - - -, spoke with - ( ID # - ) and received Case Number -, - -, -, approved by his manager - ( ID # - ). Per direction, I contacted the credit card companies for which the charges were tendered to - - - -, due to - - - - Fraudulent Billing. One of the credit Card companies being, American Express Serve. American Express Serve was very unprofessional, leaving me on hold for an extended amount of time, requesting I send copies of my other credit cards, and information unfitting to the situation. The representative was not English savvy or helpful ... leading me to filing this claim.


appreciates the benefit ; and ( 3 ) the benefiting party 's acceptance or retention of the benefit under the circumstances is such that it would be inequitable to allow him or her to retain the benefit without the paying of value in return. - v. -, - Md. -, - ( - ), quoted in - v. - -, -, - Md. App. - ( - ). " The doctrine of unjust enrichment is applicable where a party, upon the circumstances of the case, is obliged by the ties of natural justice and equity to refund the money, and give rise to the policy of restitution as a remedy. '' - v. - - -, -, - Md. App. - ( - ) ( citations omitted ) ; -, -. has tendered accordingly to - - - -.