Wells Fargo & Company Credit Card Complaint

Wells Fargo & Company Credit card department,

Identity theft / Fraud / Embezzlement California

I experienced identity theft and notified Wells Fargo, - -, -, - and -. They have reported to the credit reporting services that upon investigation, they had decided that I was in serious delinquency even though they knew about the identity theft. After notifying them of the theft, the thief was able to open a credit card at Wells Fargo under my name and rack up additional debt. I immediately informed them that I did not open this card and had they looked at my account, they would 've been able to identify the continued identity theft. Instead, they took more than $6000.00 out of my checking account to pay the balance on this fraudulent credit card. And now Wells Fargo is claiming, I owe them $3800.00 which is destroying my credit. They also never repaid a penny of the theft which was laundered through my bank account. They only saw the problem when I went into the branch to make an inquiry about my account. Wells Fargo claimed it was my problem. -, - - and - claimed I owed an amount that was also part of the identity theft. I provided them with two police reports about the


apparently that payment went to a different payment address and it took - three months to get the payment credited to my account. They have put this on my credit report as late payments. Well Fargo Bank Line of Credit put late payments as " seriously delinquent '' even though I was in a modification of the loan which Wells Fargo said I did not have to pay until the modification was complete. During the modification progress, Wells Fargo continued to ask for more and more paperwork which I did provide but nothing happened with the modification until I got a refinance loan and paid them off. No matter what I do, I can not get my credit score to what it was prior to the identity theft.