Capital One Consumer Loan department,
Title loan Charged fees or interest I didn't expect Maryland
- Capital One and - -, where I purchased my car Had/Have a collusive kickback scheme. My credit was poor but Capital One was - of the creditors I had with whom I had n't missed any credit card payments. I had closed both accounts with them several years before I purchased my car when I realized.I was in financial difficulty. Then a couple of years later when I needed a car Capital One was the only - - of - said they could get to approve me. At first the interest rate was high at 14 %, When I got the call and agreed out of desperation, the interest rate was increased to 16 % when I got there to sign the papers. Although I was purchasing a new hybrid car at $19000.00 in order to keep my costs and expenses down, I wound up with a payment of $530.00 per month. as if I was purchasing a - or - or some other high end car. After paying on it first for a couple of years without missing or being more than 30 days late on a payment, then -, 4 years without missing or being more than
learned in this loan so Capital One was making a good amount of money also on late fees I had to pay at $35.00 per month if my payment did not get to them on the - due date. I was often -, -, -, - -, - or more days late so I paid that late fee often due to when - 's fell, or if I were pressed to pay a utility bill to keep service from being disconnected and buy food too which left insufficient money to pay the car note. I have now been paying on this car more than 5 years, however, in the past year and actually also at the end of the 4th year, I have been more than 30 days late and missed payments which never would have happened if I had been charged a more fair high interest rate because the car would have been paid for last year or the year before. During the 6 years of this car note, I have about 9 months remaining, I have developed - -, had a -, been terminated from my job at - - - and live only on social security. Consequently my income has dropped dramatically. I am 3 months behind with my car note. This car is less than a year from being paid for. It 's not fair I am in threat of losing this car at this point when one considers how much money I have paid Capital One for this $19000.00 car at the rate of $530.00 per month for more than 60 months plus late fees - over $35000.00! An attorney told me my income is insufficient to file chapter - bankruptcy to keep the car and if I file chapter -, I 'll lose the car anyway. Capital One has statement on the monthly statement that My last payment is due -/-/2016, the original last payment date, and the balance will be due immediately in full. I wo n't have it or I would n't be behind now. Capital One is just using this hard nose way to get all the money they loaned, 16 % interest, all the late fees which total nearly double to cost of the car and still they 'll steal the car from me on or about -/-/2016. I need help. The law should n't support their behavior. Does USUARY apply here or some other law?
Capital One customer in Maryland
Apr 28, 2016
* Source: CFPB Complaint Database
Capital One response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | http://www.capitalone.com/ |
Phone | (703) 720-1000 |
[email protected] | |
Address | 1680 Capital One Dr McLean VA 22102 |
Capital One | |
Capital One |
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