PayPal Holdings, Inc. Money Transfers Complaint

Domestic (US) money transfer Money was not available when promised

PayPal Holdings, Inc. Money transfers department,

Domestic (US) money transfer Money was not available when promised Iowa

PayPal holds funds for items sold using their services. PayPal is not the seller, but they receive the benefit of the funds in their possession for items sold long after the items are delivered to the buyer when they should be in the hands of the seller. They refuse to relinquish the funds claiming you need to prove that you are a good seller to be removed from the program which assumes guilt or criminal intent. I was told I would be removed from the program after a phone call, but now they refuse and can not find record of such a promise.

PayPal Holdings, Inc. customer in Iowa
Apr 26, 2016

* Source: CFPB Complaint Database

PayPal Holdings, Inc. response to complaint:
Closed with non-monetary relief

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