Bank of America Credit card department,
Credit card protection / Debt protection Texas
My name is - - I had a 5.9 % fixed interest rate on my credit card before Bank of America bought it out. The 5.9 % fixed rate carried over when Bank of America took over until recently they changed me to a higher and variable rate without my consent and for no other reason. I have great credit. PS When I first spoke to a representative about this he stated that my rate had changed due to Government rate changes. This is when I knew that I no longer had the fixed rate. I then asked if there were any one receiving a fixed rate and there are. Therefore I requested that my rate be changed back.
Bank of America customer in Texas
Apr 24, 2016
* Source: CFPB Complaint Database
Bank of America response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File Complaint| Website | https://www.bankofamerica.com/ |
| Phone | (704) 386-5681 |
| Address | 100 N Tryon St Ste 220 Charlotte NC 28202 |
| Bank of America | |
| Bank of America |
Loading similar complaints
|
{{x.COMPANY}} {{x.ISSUE}} {{X.SUB_ISSUE}} {{x.COMPLAINT_WHAT_HAPPENED | preview}}... |