Ditech Financial LLC Mortgage department,
Other mortgage Loan servicing, payments, escrow account California
I have a HAMP loan w/Ditech that was sold to them by -. I recently discovered they broke the contract by adjusting my mortgage up 5 months before time. According to the HAMP contact my payments and rates are set. Well, Ditect are sending me mail and calling me stating I am behind onmy mortgage, but I am not. They stated the rate increased was effective -/-/-, but if they would have looked at the contract the payment effective day for the increase is -/-/2016. My payments accordint to the contract is $1600.00, and my property tax is about $520.00 a month which is routhly arount $2200.00, which is what I sent them ; however when they got me confused I requested help for hardship because they said my payments would be closer to $22000.00. Well, I am on Social Security - and get a small retirement check, so I asked for assistance, but when I saw the preditor loan offer I changed my mind. They offered me a deal to save $70.00 a month, but I would pay an addition $40000.00 over the life of the loan. Next they said they would file a loss ligation claim, but sent
These people are harrassing me. I have not missed or been late on a payment. - sold my loan to this horror place because I asked for help ; however, I did not miss a payment with them and was not late on my first or 2nd at the time. Please help me, the DOJ and - really need to check out this company, something is n't right. My loan number on this loan is # - ; however, they state leave off the # -. When you see the statement all the number 's I typed are on their. ( I have additional documents I can fax to you if you need them to verifty my allegiations )
Ditech Financial LLC customer in California
Apr 21, 2016
* Source: CFPB Complaint Database
Ditech Financial LLC response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.ditech.com/ |
Phone | 800-700-9212 |
https://www.ditech.com/contact-us/home-loan-specia | |
Address | 1100 Virginia Drive Suite 100A Fort Washington PA 19034 |
Ditech Financial LLC | |
Ditech Financial LLC |
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