SunTrust Banks, Inc. Mortgage Complaint

SunTrust Banks, Inc. Mortgage department,

FHA mortgage Loan servicing, payments, escrow account Georgia

SunTrust Mortgage held the mortgage on my home until - -. An escrow account was established at closing to pay taxes and insurance. SunTrust made a partial payment on the insurance in -/-/-, even though there were funds in the account to cover all charges. The insurance was canceled due to lack of full payment. SunTrust then sold the loan to - - -/-/- due to lack of insurance. I made several calls and wrote letters to them there was never no written response. .An attorney contact them in -/-/- on my behalf still no response.I spoke with them however, they stated they have no information on my file since it was sold. The lender placed insurance cost is $ - yearly and only covers the structure. I have a 30 year fixed mortgage however the escrow has increased to over $500.00 per month .We could loose our home due to their error. My payments have gone from $1900.00 to $ -.Desired resolution I want SunTrust to compensate me for the harm they have caused my family, I would like to be included in a class action suite against them since I got my loan -/-/- and the interest rate is 5.8 %. My husband and I are - and both had scores above - when the loan was secured. I can be reached at - - - - - Ga -, - - owner.