Amex Credit card department,
Customer service / Customer relations New York
I kindly ask that if you could please do a courtesy adjustment of my previous - sign up offer to your recent - - points promotion. I recently contacted you and was offered - courtesy adjustment, and I truly thank you for that. But at the same time I had - friends who had the same situation and simply called American Express and received - - points match in both instances. I simply ask that considering they were able to receive the higher courtesy match, I kindly request a match to that.
Amex customer in New York
Apr 20, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with explanation
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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