Capital One Credit Card Complaint

Capital One Credit card department,

Late fee California

Capital One applied my $100.00 - 2016 payment for card ending - to - 2016 thus appearing as though I made - payments for -. This resulted in no payments being applied for - 2016 and a late fee. Upon further inspection I noticed another late fee on both of my cards from the beginning of the year. My employer switched from bi-monthly to bi-weekly pay. I am requesting Capital One to reapply my $100.00 payment from - to - 2016 as intended. I am requesting all late fees on both cards reversed. I am requesting lower APR 's as both cards currently have excessive rates. I am also requesting paper statements as I have not received any statements and therefore been unable to review my account.