Bank of America Mortgage Complaint

Bank of America Mortgage department,

VA mortgage Loan modification,collection,foreclosure Tennessee

-/-/2015 My father after 10+ years of perfect payments to Bank Of America got the devastating news my mother would have to be put in - because her - - was progressing quickly. My Fathers - could no longer maintain or afford their dream home any longer. Being a man of integrity, he contacted them immediately and told them they could no longer afford the home and my mother could no longer navigate the stairs. I am a realtor, I immediately got the POA 's that were necessary and started trying to assist BOA in the process of a " short sale '' as to keep them form losing any more money and to respectfully release my father from the incredible stress. This was the plan of action we chose. Since that date we have now spoken to - individuals, we 've sat and watched my fathers state of mine and financial future damaged beyond repair, we lost my mother -/-/2015, we received an incredible short sale offer on the home that was not even submitted until 2 months later, had over - showings and the home continues to deteriorate, no phone calls to me personally have been returned, Bank


just got turned over to - new contacts that have yet to perform any better. BOA has caused unnecessary stress on my father, my realtor and shown poor care for their own company. If they are doing to my father at the age of -, they are doing it to - others. It is a travesty no one should have to deal with especially when the seller has made every attempt to do the " right '' thing even though my mothers illness and passing caused the extreme challenge. Shame on BOA and their leadership. They have cost their company probably - dollars because of their antiquated systems and poor judgement. This is in my opinion fraud.