Amex Credit card department,
I have - credit card charges with American Express ( they are the same charges so it is impossible to differentiate what amount of the charges was for our purchase of their ( the merchant 's ) timeshare and what amount was for fees to enable the merchant to complete the purchase of our - timeshare ) related to - the purchase of a timeshare from a merchant and fees paid to the same merchant for the merchant to purchase our - timeshare. I am not sending this complaint regarding the dispute but rather AME- 's responsibility for the charges. AME- is assuming that illegal documents are legal and a legal cancellation is not valid. If that is the case then why is AME- ignoring the transaction exchange rate and charging us more than the agreement states? Exhibit - page -. How can AME- determine that an illegal document binds us but does n't bind us to the exchange rate?
Amex customer in California
Apr 18, 2016
* Source: CFPB Complaint Database
Amex response to complaint:
Closed with monetary relief
Submit a complaint with the Consumer Financial Protection Bureau today
File ComplaintWebsite | https://www.americanexpress.com/ |
Phone | 800-528-4800 |
Address | P.O.Box 981540 El Paso TX 79998 |
Amex | |
Amex |
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