Bank of America Credit Card Complaint

Bank of America Credit card department,

Other fee Arizona

In - - I used a Promotional Offer Access Check from my Bank of America Credit Card account ending in -. The amount of the check was $4200.00 and the only fee for the transaction was a - % transaction fee which $4200.00 x - % = $170.00. The $170.00 transaction fee reflected correctly on the statement as did the $4200.00 check amount, however on page - of my - - credit card statement, the total amount I was charged was $4500.00, $100.00 MORE than the - % transaction fee. The transaction also had a promotional APR of 0 % until - - which has not been reached yet, so no other fees should have been tacked onto this charge, yet alone the first month the charge went through. I called Bank of America today since I just noticed this discrepancy today after viewing my statements. The first customer service representative I spoke to looked at the - -, - statement, thought it was odd, said she would put me on hold and talk to her supervisor, and I was simply transferred to another customer service representative who I had to retell my issue to. He was not helpful, could


this card if such a charge existed ). Even the numbers he came up with did n't add up to the excess of $100.00 charged to me on my statement. I keep getting the run around when I call Bank of America and I feel like I 've been a victim of credit card fraud. If they 've done this to me, they may have done this to others and it is not right. I would like this matter properly investigated as it is n't fair for me to have to pay an unauthorized fee that should n't be there, and its not a small amount either ( $100.00 in excess ). So when you add up the total fees charged, I was actually charged a total transaction fee of $270.00 which is $100.00 MORE than the listed $170.00 fee.