ACS Education Services Complaint

ACS Education Services Student loan department,

Non-federal student loan Dealing with my lender or servicer Trouble with how payments are handled California

I made a payment to the loan service, ACS, but it was not applied to my account and they reported a delinquent payment to the credit agencies. Now my credit is almost below -. I have had issues with this loan servicer for over 4 years. Their website does not work, and so I made a payment over the phone but it looks like the payment not applied correctly.

ACS Education Services customer in California
Apr 12, 2016

* Source: CFPB Complaint Database

ACS Education Services response to complaint:
Closed with explanation

Consumer disputes how ACS Education Services handled their complaint

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ACS Education Services Student Loan Complaint

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