Synchrony Financial Credit Card Complaint

Credit determination

Synchrony Financial Credit card department,

Credit determination West Virginia

I have - accounts that are serviced by Synchrony Bank ( formerly GE Credit ). They are Old Navy, Amazon, and Lowes. Last month I received - separate letters from Synchrony indicating that " sometimes we check the credit of our customers '' and then proceeded to lower my available credit on each card. - weeks after they lowered the credit on the third card I receive a document from Synchrony indicating their " Privacy Policy. '' In the document they tell me that I can limit their sharing of my information about my creditworthiness. The problem is they already shared my information because they handle all three accounts. Is that not deceptive or illegal?

Synchrony Financial customer in West Virginia
Apr 13, 2016

* Source: CFPB Complaint Database

Synchrony Financial response to complaint:
Closed with explanation

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