Barclays PLC Credit Card Complaint

Barclays PLC Credit card department,

Balance transfer Delaware

I applied for a Credit Card with Barclays Financial Institution and was promised a Balance Transfer within 7 to 10 business day. Barclays did not complete the balance transfer and I made the payment. I called Barclays to request that they cancel the transaction because it would be more paid on the account then owed. They refused to cancel the transaction since it was in process. The Manager - explained it was out of his control to cancel. The department manager - - will be informed but is not able to make any changes.